Five Signs You Have an Unpleasant Restroom—and How to Fix it

By Amy Milshtein

  • Five Signs You Have an Unpleasant Restroom—and How to Fix it
Five Signs You Have an Unpleasant Restroom—and How to Fix it

Unpleasant restrooms impact your business according to a study by the Bradley Corporation. This survey found that dirty, smelly, poorly-stocked restrooms do more than gross-out clientele. They indicate that management doesn?t value its employees or customers, or even worse, is too lazy or sloppy to care.

 

Surprisingly, this kind of dissatisfaction is growing. Some 70% of those surveyed report experiencing unpleasant restroom conditions?an increase of approximately 20% since 2012. And the rise of social media means that photos and comments about those conditions can spread quickly, further damaging reputations and bottom lines.

 

How do your facility?s restrooms stack up? Check out these common problems and solutions to turn an unpleasant restroom experience into a delightful one.


1.    Nasty Odors

Many factors, from clogged toilets to poorly-maintained drains, cause malodors. Perhaps the most offensive smell comes from deodorizer overuse. Not only do these chemicals smell ?off,? using too much signals a cover-up of a bigger problem.

 

Dealing with clogs and accidents immediately solves obvious issues. Odors can also come from incompletely cleaned areas around toilets and urinals. Instruct staff to pay extra attention to these spots. If the restroom smells musty check the drains, light fixtures and ceiling for mold. If found, clean with a bleach solution and brush. Increased ventilation and drying wet surfaces thoroughly after cleaning keeps mold from re-growing.


2.    Dirty Grout and Five O?clock Shadow

Some cleaning technologies leave bacteria and dirt behind, causing the restroom to look and smell less than fresh. Traditional mop and bucket systems, for example, do a poor job of fully cleaning tile grout. Mopping using the recommended, figure-eight technique can also splash dirty water on baseboards and walls. This ?five o?clock mopping shadow? smells bad and looks worse. The same goes for dingy grout. Both telegraph poor housekeeping standards.

 

Moving to a no-touch system allows staff to thoroughly clean grout while avoiding five o?clock shadow on baseboards and walls. These systems also inhibit mold growth as they leave surfaces fully dry.


3.    Water?or Worse?on Surfaces

Seeing a puddle in a public restroom triggers an immediate reaction. Avoid this situation by cleaning and drying all spills and accidents immediately. Ask customers to alert management to problems not caught by the regular restroom check schedule.

 

Some water stains are less overt. Splashes on countertops and mirrors or drips on walls by towel dispensers and dryers aren?t an emergency, but leave unsightly marks after they dry. A squeegee system will keep these areas stain free.


4.    Poorly maintained equipment

Guests don?t like out-of-order sinks and toilets or partitions that don?t latch closed. Keep equipment in good working order by making repairs as soon as possible. Instruct cleaning staff to report any broken fixtures immediately.

 

Remodeling a restroom is expensive. Extend the life and good looks of fixtures and furnishings by adhering to a cleaning schedule. Investing in a system that cleans, sanitizes and dries will help.


 5. Lack of supplies, grimy soap dispensers and litter

 

Running out of toilet paper, towels and soap are more than inconvenient. The make for an unpleasant restroom experience that customers will remember. Be sure to stock supplies at scheduled restroom checks. Instruct staff to check and clean residue-clogged soap dispensers.

 

Guests often use a paper towel when opening doors.  Placing a trash can by the exit will help control litter.

 

Click here for more tools to keep your restroom experience delightful.

Amy Milshtein

Amy Milshtein

Amy Milshtein covers design, facility management and business topics for a variety of trade publications and consumer magazines. 

Her work has won several awards, most recently a regional silver Azbee Award of Excellence.

She lives in Portland, OR with her family and Clyde, a 15-lb tabby cat. Once an avid hiker, these days she finds herself on the less-challenging -but-still-exciting 'creaky knees' trails.

Related Topics

Related Products

  • How to Clean a Recreation CenterKaiVac 1250 No-Touch Cleaning® System

    When it comes to restrooms and other heavily soiled areas, nothing beats Spray-and-Vac cleaning. Kaivac's No-Touch Cleaning systems are built for extreme soil removal, empowering workers to clean hygienically without touching contaminated surfaces. Plus, it cuts labor, chemical and equipment costs. Achieving great, consistent results is easy with these patented systems. Simply apply automatically diluted cleaning solution to fixtures and floors in a low pressure fan spray, and then rinse surfaces and floors with always-fresh, clean water. The built-in power of the indoor pressure washer flushes soils out of grout lines and tight places that mops can't reach. Finally, just vacuum the floor dry -- completely removing soils, moisture and contaminants from all surfaces, grout lines and crevices, leaving the floor virtually dry and soil free. The Kaivac 1250 is ideal for smaller areas. It boasts a 12 gallon fresh water and a 12 gallon recovery tank. The system is powered by a 500 p.s.i. pump and a powerful 3-stage wet/dry vacuum.

  • How to Clean a Recreation CenterKaiBlooey™ Restroom Cleaner

    KaiBlooey is a high performance restroom cleaner that contains a blend of fast-acting mild acids to de-scale mineral deposits and remove soap scum. KaiBlooey is low-foaming and designed specifically for use with our wet vacuum systems. Too often, users simply apply common cleaning detergents or mop soaps when cleaning and then carelessly vacuum them up. This is like pouring standard dish soap into an automatic dish washer. The result is predictable - extreme foaming, filling the vacuum tank with useless suds and causing premature shut-off. Worse, the excess foam has the potential to damage the vacuum motor. We are so confident in the performance and suitability of our chemicals that we extend our equipment warranty to customers who use them exclusively. Now also available in 8 oz. preportioned packets.

  • How to Clean a Recreation CenterKaiVac 1750 No-Touch Cleaning® System

    When it comes to restrooms and other heavily soiled areas, nothing beats Spray-and-Vac cleaning. Kaivac’s No-Touch Cleaning systems are built for extreme soil removal, empowering workers to clean hygienically without touching contaminated surfaces. Plus, it cuts labor, chemical and equipment costs. Achieving great, consistent results is easy with these patented systems. Simply apply automatically diluted cleaning solution to fixtures and floors in a low pressure fan spray, and then rinse surfaces and floors with always-fresh, clean water. The built-in power of the indoor pressure washer flushes soils out of grout lines and tight places that mops can’t reach. Finally, just vacuum the floor dry -- completely removing soils, moisture and contaminants from all surfaces, grout lines and crevices, leaving the floor virtually dry and soil free. The Kaivac 1750 is perfect for areas large and small. It boasts a 17 gallon fresh water and a 17 gallon recovery tank. The system is powered by a 500 p.s.i. pump and a powerful 3-stage wet/dry vacuum.

  • How to Clean a Recreation CenterKaiVac 2150 No-Touch Cleaning® System

    When it comes to restrooms and other heavily soiled areas, nothing beats Spray-and-Vac cleaning. Kaivac's No-Touch Cleaning systems are built for extreme soil removal, empowering workers to clean hygienically without touching contaminated surfaces. Plus, it cuts labor, chemical and equipment costs. Achieving great, consistent results is easy with these patented systems. Simply apply automatically diluted cleaning solution to fixtures and floors in a low pressure fan spray, and then rinse surfaces and floors with always-fresh, clean water. The built-in power of the indoor pressure washer flushes soils out of grout lines and tight places that mops can't reach. Finally, just vacuum the floor dry -- completely removing soils, moisture and contaminants from all surfaces, grout lines and crevices, leaving the floor virtually dry and soil free. The original No-Touch Cleaning system, the 2150 is designed for larger restrooms and facilities. It has a 21 gallon fresh water and a 21 gallon recovery tank. The system is powered by a 500 p.s.i. pump and a powerful 3-stage wet/dry vacuum.

  • How to Clean a Recreation CenterOmniFlex™ Spray-and-Vac

    When it comes to cleaning restrooms and other heavily soiled areas, nothing beats Spray-and-Vac cleaning technology. And the OmniFlex approach offers a cost-effective and easy way to get there. Just purchase a preconfigured 500 psi Spray-and-Vac system, or combine the 500 psi OmniFlex Pump System with the Wet Vacuum and the Trolley-Bucket for the ultimate cleaning experience. Modeled after the original Spray-and-Vac system, Kaivac’s No-Touch Cleaning® machine, the OmniFlex system is built for extreme soil removal. It empowers workers to clean hygienically without touching contaminated surfaces. Plus, it helps cut labor, chemical and equipment costs.

Privacy Policy Terms of Service Return Policy
© 2001 - 2018 Kaivac, Inc.
Close

Cart

Item removed. Undo